We hope we covered the most frequently asked questions below but, if there is something we missed, shoot us an email and we will be happy to answer any questions you have!
How soon can I get my items sharpened?
We cover Houston and it’s surrounding cities so we schedule by location. When contacting us through the website, and leaving your physical address, we are able to respond with multiple available dates and times so you can select a time convenient for you. The times and dates are usually within the week.
We also have drop-off locations in Memorial City, Montgomery, Spring and Tomball where we have a weekly standing appointment to sharpen items they received from their customers. You can find their schedules here.
And, we are at Urban Harvest Farmers’ Market and Memorial Villages Farmers’ Market every Saturday morning! You can find the market addresses and hours here.
How does the mobile sharpening service work?
A sharpener will arrive for your appointment and collect your items that need sharpening. He will sharpen them on-site in one of our vans and return them to you within 30 minutes or so, depending on the number of items you have.
Is there a fee for the mobile service?
There isn’t a fee but there is a minimum mobile service charge of $50.00. That means we will go to your home or office and sharpen for at least $50.00. This can be a combined 50 inches of knife blades, or a combination of knife blades, scissors, garden tools (like pruners, shovels), etc. If you two 8-inch chef knives (16 inches) that you want sharpened but don’t want to pay $50 for the mobile service, ask your family, friends and neighbors to bring their items to be sharpened so the minimum is met (and they will be happy with their sharp items)!
What type of payment do you accept?
We accept all major credit cards, checks, and cash. Apple pay and Bitcoin soon to come!
Is there a cancellation fee?
We don’t believe in cancellation fees but we do charge a $25 no show fee. Call anytime before your appointment to cancel and there is no charge (but a lot of appreciation). Thank you.